Talbots - Carlsbad, California

Talbots - Ihr Damenmodegeschäft in Carlsbad, Kalifornien

Talbots ist ein bekannter Damenmode-Fachhändler mit Sitz in der Adresse: 1925 Calle Barcelona Suite 166, Carlsbad, CA 92009. Das Unternehmen ist unter der Telefonnummer 607531941 erreichbar und hat eine eigene Website unter talbots.com.

Spezialitäten von Talbots

Talbots ist auf Damenbekleidung spezialisiert und bietet eine große Auswahl an Modeaccessoires, Schuhen und Kleidung. Das Unternehmen ist bekannt für seine hochwertigen Produkte, freundlichen Mitarbeiter und exzellenten Service. Die Spezialitäten von Talbots umfassen:

• Damenmodengeschäft
• Bekleidungsgeschäft
• Geschäft für Modeaccessoires
• Schuhgeschäft

Andere interessante Daten über Talbots

Talbots bietet eine Vielzahl von Dienstleistungen und Annehmlichkeiten für seine Kunden, darunter:

• Abholung vor dem Laden
• Abholung im Geschäft
• Einkaufen im Geschäft
• Service/Leistungen vor Ort
• Lieferdienst
• Lieferung am gleichen Tag
• Rollstuhlgerechter Eingang
• Rollstuhlgerechter Parkplatz
• Schneller Einkauf möglich
• Debitkarten, Mobile Zahlungen per NFC, Schecks und Kreditkarten werden akzeptiert

Bewertungen und durchschnittliche Meinung von Talbots

Talbots hat 37 Bewertungen auf Google My Business mit einer durchschnittlichen Meinung von 3.9/5.

Kunden schätzen die freundlichen Mitarbeiter, die gute Auswahl an Produkten und den exzellenten Service bei Talbots. Hier sind einige der positiven Bewertungen:

• "Ich habe viele Talbots-Geschäfte in Nord- und Südkalifornien besucht, und dieses im Forum in Carlsbad ist mein Favorit. Das Geschäft hat eine angemessene Menge an den Dingen, die ich mag, und das Personal ist sehr freundlich. Sie helfen gerne, einen Anprobebereich einzurichten und eine Größe zu bestellen, wenn nicht im Geschäft verfügbar. Ich habe den Großteil meiner Alltagsbekleidung hier gekauft."
• "Ich liebe meine neuen Pullover Das Talbots-Team ist erstaunlich 👏 😍 🙌"

Fazit

Talbots ist ein hervorragender Damenmode-Fachhändler mit einer großen Auswahl an Produkten und Dienstleistungen. Das Unternehmen ist bekannt für seine freundlichen Mitarbeiter und den exzellenten Service. Wenn Sie auf der Suche nach hochwertiger Damenbekleidung und Accessoires sind, empfehlen wir Ihnen, die Website von Talbots zu besuchen und mehr über das Unternehmen zu erfahren.

👍 Bewertungen von Talbots

Michelle Cheng

5/5

I’ve been to many Talbots store from Northern CA to Southern CA, and this one at the Forum at Carlsbad is my favorite one. The store has decent quantities of the stuff I like, and the staff is very friendly. They are helpful to set up fitting room and also look for a size to order for me if not available in store. I bought most of my everyday wear here.

Nancy DePaola-Brooks

5/5

Love my new sweaters! The Talbots crew is amazing 👏 😍 🙌

Shannon Ferdon

1/5

Ingrid at store 509 The Forum Carlsbad provided HORRIBLE customer service. Actually, she provided ZERO service. She did not look at any of the documentation that I brought in. She was surly and had a sarcastic tone with me - definitely NOT the type of service one would expect to receive from a Talbots representative, let alone at The Forum Carlsbad. I went in because I had an issue with a merchandise credit - the card came up as invalid? That was alarming to me because it had been in my purse for several years (pandemic). I had the receipt from the original transaction that took place at store 509 listing all of the transaction details. Earlier in the day, I had phoned Talbots Customer Service and spoke to a lovely representative. She did as much investigating on her end as possible (10 min.) and instructed me to go into the store (509) because that is where the transaction took place and because I had the receipt. She assured me that they could help me get it resolved. Again, Ingrid at store 509 didn’t look at any of the supporting documentation, nor did she OFFER to phone customer service on my behalf to get it resolved. She instructed me to call them back myself even though I told her that I had already spoken with them and they instructed me to come in. She shrugged her shoulders and spoke to me rudely - interrogating me in a way that indicated to me that she didn’t believe me. Again, she did NOT take the time to look at the receipt, the merchandise credit card nor call customer service. These are all minimal steps that I believe she could have taken. Furthermore, she said, “what do you want me to do, I don’t have $100 to give you.” It was an unnecessary comment and totally out of line. Upon leaving the store, I was able to get in touch with Talbots Customer Service (again) and spoke to Marquita who provided EXCELLENT customer service. Marquita spent 32 minutes on the phone with me. It has now been escalated to corporate. She apologized for the treatment that I received from Ingrid and indicated that Ingrid definitely could have called customer service herself. I went back into the store to ask Ingrid why she didn’t call and try to help me further? Ingrid’s response was, “because they would just asked to speak to you.” I am writing this review because I don’t believe that Ingrid has the temperament nor the skills to represent the Talbots name. It was an unpleasant experience and has consumed much of my day. It absolutely should have been handled in store (especially since I had the supporting documentation). I will be following up with store 509’s manager.

Kandice Ocheltree

4/5

My friend comes here for their petite selection. She's so compact that normal petite clothing is still too long for her. Here, she found a bunch of cropped pants that fit perfectly on her and she loved them. There were free cookies and water and plenty of seating for those accompanying shoppers. Minus one star because I think my friend was not taken as seriously as the other clientele. I know we're younger than who seems to be their normal shoppers, but they didn't seem to be as friendly toward us.

Monica Ryan

2/5

I order online from Talbots as I am able to get my size and apply coupons/codes easily. Several times though I need to return items so I hop into this store and also do a little browsing. In the past I've had no issues until yesterday. Whoever is the new older lady working at Talbots (she was there approx 4pm on 01/18/23), needs to be thoroughly retrained, especially in customer service manners. I came to the register with 3 separate online orders to return. She asked for my talbots account info and I told her I do not have a talbots account but I have the order slips that came with my packaging as well as the order confirmations on my phone. She then asked me who was the person who placed the order? She also asked it in a very rude manner as if she did not believe that those were my items I was returning. I'm thinking what on earth is she asking me? I'm not a doordasher. I placed the order lady. She then used my phone to type in the order numbers into her register as they appeared exactly on my phone. She kept typing in the wrong numbers over and over and looked at me and said, well its not taking your order numbers. Finally another person came over to help her and took care of it. The new lady was not entering the correct info. She was not friendly nor apologetic. If you are in training and a customer needs assistance, then get help from someone else and make sure you are kind to the customer and apologetic. A simple " I'm sorry I'm still in training" or something would have sufficed.

Holly Beimer

4/5

I usually choose this Talbots because they have a large shoe selection but that wasn't the case this time. The service was not bad but could be better. My whole wardrobe is Talbots so I am very familiar with the products, more than the staff usually.

Deborah P Matthews

3/5

I have shopped at Talbots for over 25 years. This is a very nice store with great products. I must have arrived at bad time, the manager told me she did not have all of her stock out and that it would be better to come back next week. Oh well, I guess I need to find another store or go online.

Eric Nowaczynski

5/5

They have Great quality, we bought some gifts there and were very satisfied. Also it was a great shopping experience and the staff is very friendly. Thank you Talbotts