DSW Designer Shoe Warehouse - Bloomington, Minnesota

Amy Sutton

Biggest selection of shoes at the MOA!

I appreciate that DSW marks unusually large and small sizes. As someone who needs a woman's size 11 or 11.5 with a brother that wears a men's 15, I know that many brands just don't make that size. So DSW marking these sizes with a visible sticker makes it much easier for me to breeze past brands that don't cater to us and find those that do.

This location's staff are generally helpful and are willing to check other locations for a color / size if they are out of it.

And be sure to check out their huge clearance section at the back wall. Up to 70% off and organized by size!

RVPeak

If you cannot find the shoes that you are looking for, you must not be at DSW. This store has pretty much every brand that you could possibly be looking for and all at reasonable prices. For the things that I could not, find all I had to do was ask and someone was more than willing to help me get there to them and tell me about the product. The staff was very helpful and friendly as well as knowledgeable about what they were trying to sell.

Sativa Vienna

Renee went out of our way to help my friend and I get a heel from another location. She offered to call and hold them for us! She gave us a great experience! 10/10 great customer service!

Annie

I had a wonderful experience at DSW thanks to Lavana. Her exceptional kindness and outstanding customer service made my visit truly enjoyable. She went above and beyond to help me, and I believe she deserves a promotion for her dedication and excellence. Thank you, Lavana!

Tammy Jewell

We went to Mall of America July 14th through the 19th of this year. I was looking for wide shoes had a hard time finding any so we went into DSW. I found some off the bat, Skechers brand. One of the workers came up to me and gave me a bag to put them in while I was still looking. I couldn't find a whole lot of wide shoes. While I was looking my sugar drops, I'm a diabetic so my husband went and got a lemonade for me to bring my sugar back up. And then I found a pair shoes that I liked but it didn't have it in wide. All the signs on the shots set to ask associate for help if your size wasn't on the That's what we did. We did have to find associate to check to see if they had any wide in the back. All he did was check on his phone on the website if you had any. I felt like we were inconvenience him. Other associates were just walking around looking like they were busy zoning here and there cuz there was other people looking for some help and didn't get any. Plus when she was looking the shoes that was under the display shoes was not even the right they were in the wrong spot. He had to open up several pair to be able to try to find the right shoe to scan.So we decided just to get the one pair and leave and when we were checking out before I even got to the checkout the lady already had an attitude. I put the bag up on the counter she grabbed it from me and slammed it down. Then she took out the box of shoes and slammed that down. She was very rough with the shoes. She was very rude with attitude. She didn't want to be there, she was mad she had to help me check out. Just the way she handled the shoes, every action she did to handle the shoes put it in a bag she did it very forcefully. I never seen a cashier slammed the shoe in the bag, handing it roughly. It wasn't a very good experience for paying $75 for a pair of shoes. Everybody that we've met in Minnesota was nice friendly until we came to DSW.

Coach Smith

So I was in the MOA store for about 10 minutes looking for some shoes I wanted. I finally found 2 employees in the middle of the store seemingly having a fun joke about something together, but I had to interrupt their good time to ask if they carried the "Crown Victor" shoes I was looking for. The guy told me he'd never heard of 'em. I explained that I just saw them at the Burnsville store, but they didn't have my size so they sent me over here. He was very insistent, stating "I'm the stock manager, I think I'd know if we carried those shoes!" Hence, I got out my phone and realized my ever-so-slight error in that it is "Crown Vintage" shoes I was looking for, not Crown Victor. He then points to the corner of the store and tells me "those are in an aisle over there or if not there, 2 aisles away...in that area" ...which was unclear, so I'm just thinking "what the heck is with this guy?"
Excuse me but first of all, just because I didn't get the name of the shoes EXACTLY right, to act like you have no idea what I'm talking about just really gets to me. The names are so close, if you really were this genius that you act like, you should've figured it out right away. But let's just say you forgot the names of your shoes: to still be so lazy as to then just shoe me off (pun intended) into aisles across the store to search around some more when I have clearly asked you for help (especially after having just put up with your guessing game) is purely unacceptable from a customer service standpoint. I made his lazy asterisk take me over to the correct aisle anyways, but I shouldn't have had to. I doubt they train their employees to be that lazy, but perhaps I am assuming too much. Anyways, that was super lame and left me with a bad opinion of DSW!

JS at MN

They always have deals and great rewards program. Also head to far back clearance for the best deals!

A.R. Brown

Huge store. Great selections with several sizes to chose from. Also, Nice and helpful staff, always smiling and willing to help. Though it gets pretty busy during holidays and weekends, it's my 2nd favorite location. I prefer Maple Grove if I'm only going to this store. Parking at the mall sucks.