BikesOnline USA - Carlsbad, California

David Maloney

These guys are great through the whole sales process. Landon is awesome! I had some delivery issues and they took care of it. This is my 2nd bike from them and they got a customer for life.

Erik Olsen

I picked up my new Superior X-Road Team GR on February 4th, and I had a wonderful experience. Anthony was enthusiastic and welcoming, and got me pumped up for my NBD (new bike day). There was a variety of beautiful bikes on display to help you narrow down your selection. Would highly recommend.

DiverRCPilot

I went to BikesOnline showroom and head office to pick up my bike that I bought online. The showroom is very cleaned and with bikes display so that the customers can see the actual looks of the bike.

I was greeted by the sales supervisor Ryan Stock with courteous and I am very welcomed. I had very good experience on buying bike with BikesOnline from the very beginning until the end of the process. They were super helpful and nice peoples.

I highly recommend BikesOnline for your bikes need!

Jennie Edwards

I had an amazing experience working with Bikes Online to get a new Polygon bike for my daughter. She's only 8 years old, so this is a big deal to get a fancy bike! The bike looks amazing, along with her matching helmet, and she feels really excited to ride it and learn about the options. The bike buying experience was really smooth, with excellent communication about when the bike would arrive. I will highly recommend Bikes Online!

Taufik Achmad

I was searching for a road bike and came across a good one on BikeOnline at an affordable cost. Ryan, whom I met, provided excellent assistance. He offered to help me assemble the bike, helped me choose the size, and even gave me a pump as a gift. Also, Kia made an effort to assist me while I was attempting to exchange the size. Unfortunately, I couldn't find the size I wanted. I've had an amazing experience with them overall. Thank you, Ryan and Kia.

Luke Rutherford

Picked up a bike from there yesterday. Very nice Showroom and super friendly staff! Buying the bike was super easy and sales team, was very supportive and helpful. I'd definitely buy from BikesOnline again in the future.

Bryce

BikesOnline sold me on a Superior XF 919 TR, and I am very happy with it!
I was originally set on a different bike, but Juan was very knowledgable and spent a lot of time helping me over the phone comparing the features and price points of many different models.

They also allowed me to pickup locally (Carlsbad, CA), and Ryan was very helpful and welcoming when I arrived.
Their mechanic, Kyle, also patiently showed me many of the bike’s features, and was very friendly.

Would definitely buy again through BikesOnline!

David Berman

REVIEW AFTER 2 MONTHS OF OWNERSHIP
PRO:
>Incredible value - at least half the price of similar spec'd US national brands
>Superb online experience - from - information, video and placing order
>Excellent customer service - before and after the sale
>Fast shipping
>Securely packaged
>Simple instructions - easy to follow, build, even for a novice bike rider.
>Installation kit includes a simple torque wrench, assembly compound, and a Ritchey 7x9 carbon rail saddle clamp.
>Pro level components - from FSA Vision bars (EF Education, Bahrain Victorious) to
Shimano Dura Ace group set w/power meter
>Excellent build quality
>Great aero frame with potential to reduce weight by replacing wheels, tires and saddle ***
>Excellent D shaped seat post
>Well made - out front 2 position computer mount
>Etched graphics not decals
>Frame color - referred to by one Australian reviewer as "Oil Slick Gray"
A comfortable fast, smooth shifting ride
CONS:
>Online sizing chart - bike frame size is larger than national brands. Use 99spokes.com to research your size
>Saddle - wide, short
>Bar tape very thin
>Frame color - personal preference +++
>Some sizes are currently out of stock!!
COMMENTS:
>If you're uncertain about the length of the one piece handlebars consider the STRATTOS S8X
>Numerous online reviewers mentioned the Shimano Bottom Bracket as being a weak point. Ignore that!!
>Podcasters also made unflattering remarks about the Shimano 9200 power meter +
I experienced no data issues, similar power readings when compared to my QuarQ DZero and Power2Max.
>Crank length - 170mm (unexpected) significantly improved ride comfort - 170mm on A9X medium frame vs 175mm on my (56) S-Works Tarmac sl

*** Weight - Under 17lbs without pedals. Replaced- Wheels with carbon 45mm wheels/carbon spokes, Continental 5000 S TR 30mm tires/ MilKit tubeless or TPU tubes (65mm)
+++ If you don't like the color buy the A8X - black
PLACE YOUR NAME ON THE WAITING LIST NOW!!

Reviewer: 35+ years road bike experience with 100s of 1000s of miles ridden on a dozen different bikes.