Basil Grocery ONLINE ONLY - Hillsborough Township, New Jersey

Gamze Venable

Excellent customer service! When my first shipment was delivered I noticed that the produce wasn’t fresh enough. This was totally on the shipping company as they didn’t deliver the produce in a timely manner. It was supposed to be “2 day shipping” but unfortunately it took them 5 days to deliver. Upon contacting Basil Grocery, they immediately sent me the same produce with no charge. Unfortunately, the shipment company failed to deliver the produce in a timely manner again. I contacted Basil Grocery and explained them the issue. This time, they used a different company to ship the produce with no extra charge. They took full responsibility to ensure customer satisfaction. They were very quick to respond. I received my produce (Erik / plums) nice and fresh. I highly recommend Basil Grocery.

Tugba E

unfortunately, my experience is not good with them.I ordered two gold plated dinner plates sets.In case golden plates can get damaged in dishwasher, I hand - washed them to place in my cupboard.Unfortunately, all golden plates all around each piece were scraped off right away when the water touched them.This was unacceptable and unbelievable.I communicated with them.They refunded only one of the sets.Moreover they told me as the golden plates were scraping off , they are selling these sets at this price.It shows that they knew that this would happen and they did neither warn the customer in the item description nor notified us upon purchasing.Furthermore, they were advertising as they were doing %50 discount , not saying that they were selling defective items.You cant just sell defective items without notifying your customer when you are aware of the defect as a seller.People are trusting you, paying you.If you had promoted it as a defective and I buy it by being aware of what I am buying, that would be fine.Beside this, the color of bıwls and the other plates are different.Bowls color are bright and others are all pale blue.this purchase was a total disappointment.this is the first and the last purchase with them.dont waste your money

Asya Yıldırım

Great quality products and nice customer service. Also fast shipping, I shop with confidence. Thank you!!

Allyzandrea Delmendo

I ordered three containers of Turkish ice cream, a box of Salep, and a container of Halva on Monday night this week. It just arrived at my door today, less than 3 days later!

Amazing customer service as everything was perfectly packaged. You can tell the packer was attentive and made sure our product would arrive perfect. It arrived exactly as if I would have pulled it from the freezer in the grocery store itself.

Their selection is very big and with an easy to navigate site. I have been craving Turkish ice cream since my holiday to istanbul a few years ago - there is nothing like it! It tastes absolutely delicious and brings me back to the shops. Thanks, Basil Grocery! Will definitely be ordering again.

Halina Staniszewska

I am not Turkish so I had no idea what brand is good and asked the owner several questions about various items. He was very helpful, patient and friendly. There is a good assortment of Turkish products and I highly recommend this place.

Tony Cilen

I laced on order when I received the order they made changes I didn’t approved, when I went back to check my original order it was already changed, will never do business with them ever again

CEM KESKIN

Online
Easy
Fast
You can order a wide variety of Turkish teas

Dalmatinac

Basil sells Meray Trakya Pumpkin Seeds roasted & salted - 200g on Amazon and charges $14.99 but ships you ILG International Trading Pumpkin Seeds Roasted that are $3.24. ZERO STARS. Avoid to BUY from this fraudster company. Reporting to Amazon so hopefully they will lose the Amazon account.