Panera Bread - Carlsbad, California

Georgia Luca

I'm disappointed Panera, your prices increased and your breadbowls got smaller, but like that wasn't bad enough, my bowl wasn't even scooped out for a bowl worth of soup!

T M

Service wasn’t great. Seems no one working wants to be there. Which made us not want to be there. We should have taken the clue.

Bread bowl has opening on the side, odd, so Soup wasn’t filled. It’s over $10, for a lot of bread and so little soup, not what I’m use to getting as this is my go to lunch. So I mentioned to the gentleman who plated it, and he said it’s normally two ladles. Ok, yes normal but this isn’t. I didn’t say that I just said I think it’s because its opening is on the side. He said ok I’ll give a little more soup. So I waited. And waited. He looked at me and says can I help you. Confused because this is the same guy. I mentioned, you said you were giving me a little more soup.
So I waited. And waited. He’s still there. Soup container towering in front of him and he again looks at me, now super rude, yes, can I help you?! I’m like what is actually happening right now. Myself and other customers waiting as so confused. Again I say, sir you’d said you were gonna give me a little more soup. And he moves on with other things but another man hears and says what seems to be the problem. I explain this gentleman said he was going to give me a little more soup and hasn’t so I’m still waiting. The man the says let me see, he then walks clear around the whole window exit area all the way to me, looks at the bowl with the side opening and says oh my yes, you do need more soup and tells the guy and finally as slow as possible it seems he gets more soup.
It was such an incredibly odd encounter. It wasn’t fun for me to even draw attention to the barely one ladel of soup in my sideways bowl, but all that followed was SO uncomfortable. Too so much time. Drew way too much attention.
First time at this location. It will be my last.

To add to the disappointment, the Soup didn’t taste fresh at all. It was watery on top like the liquid had separated from the cheese, it tasted reheated. Bread bowl wasn’t of the quality I usually get each visit at the Panera by our home.

There was another employee that was checking tables, all were clean, no ppl, so he was moving on, I’d asked for a To go bag and he brought a sandwich box which isn’t what I asked for but still we were able to use it. Was nice of him to bring it.

Kids told me afterwards that they didn’t want to be rude but the grilled cheese kids meals weren’t good, not at all like usual. So that made sense why they said they’d ate enough at the restaurant and said we didn’t need to get a bag to take it home.
I hadn’t shared with them my soup wasn’t good, but told them mine wasn’t fresh either. I appreciate their not wanting to be rude, and I didn’t want to deal with the kitchen people at all again. So we opted to just avoid this location.
seeing the low stars in Yelp, we should have checked Yelp first.

John Stuart

I've never been impressed with Panera bread, I've always thought their food was just ok. But my wife and daughter like that they had some gluten-free stuff, so I'd find something to eat. Well now they've lost my wife for ever. Last night she ordered the Rustic potato and cheese soup and it had no potatoes or cheese in it!! It was barely thicker than broth! I should have taken pictures cuz the online pix looked incredible, when talking with the manager he simply said "yeah, that's how it comes" oh btw this was after I got home and drove all the way back there when my wife showed me the broth, it was a joke, honestly, hardly thicker than chicken broth. Anyways. I told the manager that he should be pissed off at corporate that he has to sell this crap when it's nothing as advertised!!

hayley evie

Don't apply here. Super unprofessional workers refusing to continue on the application process after being nothing but nice and ignoring a SINGLE kind email (not like I was bombarding them -- literally emailed them once as a follow up). They can't fulfill their promises and it is baffling. Panera is good but don't apply to this one.

Laura

The new baked potato soup is outstanding! I highly recommend it. It taste homemade and the flavors blend beautifully.

Jamie DeBello

Panera Bread: where the commercials promise a gourmet dip sandwich, and reality serves up something that looks like it moonlights at 7-11. My sandwich didn’t just fail to dip; it completely belly-flopped. The bread was sad, the meat was hiding, and the au jus looked like it needed a vacation. 10/10 for false advertising, 2/10 for actual food.

Lee Waggoner

I love this place! It’s always clean and the employees are incredibly friendly. 10/10 will continue coming back!

Diane Schneeweis

I OREDERED TOMATO SOUP AND GRILLED CHEESE. That was OK. My husband ordered a bagel with butter. It was not on the plate. I went back to pick up both orders which were mixed up. I asked for butter and very curtly said over there. Very disappointed in his response